We didn’t just build the Ai SDR — we onboarded it, gave it a quota, and watched it crush pipeline like a seasoned rep. Here's what happened when we turned our own sales process into its training ground.
Our sales team is sharp. They work hard, they close deals, they hit targets.
But like every growing team, some things were slipping through the cracks:
So we had a choice:
Guess which one we picked?
"SalesAi agents are built directly into our sales process — logging activities, qualifying leads, and handing off meetings like any other team member. Honestly, if it asked to join the team Slack channel, we’d probably say yes. This is Ai that earns a seat at the revenue table." - Pat Viles, SalesAi Sales Manager
We built it with one goal: make it perform like a real team member, not a glorified chatbot.
So we didn’t tuck it away behind a help bubble or label it “beta.”
We gave it a name. We gave it leads. And trained it to qualify discovery calls like a pro.
It talks like a human, remembers context, and yes — it even throws in some sales-friendly small talk when needed.
This wasn’t some Frankenstein automation stitched together with Zapier and our fingers crossed. We made the Ai agents:
✅ Run our real workflows (not some “Ai-only” version of sales)
✅ Use real product knowledge (to answer questions, not just say “Book a demo!”)
✅ Respect handoff rules (no stepping on AEs’ toes or triple-booking prospects)
It became a first-touch machine for our sales team — taking the time-consuming, early-stage qualification off their plate so they could focus on closing.
It didn’t just help us hit a number. It changed our workflow.
Suddenly, our AEs weren’t wasting time on unqualified leads.
Old deals got a second life.
And inbound leads? Responded to in seconds — not days.
The Ai agents didn’t replace anyone.
It just gave us the superhuman scale we needed — without hiring, without burnout, and without breaking anything.