Laurel

Survey Agent

Voice + SMS

Collects honest feedback right after the moments that matter.

Super powers

Triggers after jobs, tickets, onboarding, and milestones

Asks your questions conversationally, by voice or text

Captures scores and verbatims into your system

Routes hot feedback to the right owner immediately

MISSION

Right after key moments, Laurel checks in with a quick call or text. You get honest, timely insight while the experience is fresh, not a survey nobody opens.

The file on Laurel

PERSONNEL FILE

Response time

Twenty minutes after the moment

Hours

All of them

Calls at once

Every finished job, ticket, and milestone

Sick days

None

Favorite word

Tell me.

Favorite part of the job?

The sentence after the score. A nine tells you very little. The crew was great but the window ran long tells you exactly what to fix. I collect those sentences.

Biggest pet peeve?

Forty-question surveys sent two weeks late. That's not listening. That's paperwork wearing a listening costume.

What’s a perfect day?

Twelve check-ins, twelve honest answers. Ten went to celebration, two went straight to someone who could fix them within the hour. Feedback should move fast or it isn't feedback.

Learn more about this agent

Do people actually answer surveys by phone?

What questions can Laurel ask?

Where does the feedback go?

Give your human team the time to do the work that matters most

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Chat with an Ai Agent

Give your human team the time to do the work that matters most

Your 24/7 Ai agent team is ready to be deployed.

Talk to an expert

Chat with an Ai Agent

Give your human team the time to do the work that matters most

Your 24/7 Ai agent team is ready to be deployed.

Talk to an expert

Chat with an Ai Agent